The Kyogle Gardens Caravan Park will be closed from July 1, 2024, due to scheduled upgrades across the park area
The park is situated at the northern end of town, a short stroll north of the Kyogle Visitor Information Centre, which doubles as the Caravan Park Office. The Kyogle Gardens Caravan Park is a 5-minute walk to the CBD, supermarket, shops, and pubs and a 10-minute walk to the Golf or Bowls clubs.
Two new tourist cabins installed at the Kyogle Gardens Caravan Park and the refurbished caretaker’s residence are now available to book. The residence and cabins are fully self-contained and provide visitors to Kyogle and the district with even more accommodation options. The cabins, which can be relocated during a flood, have a deck off the front door. One of the cabins can sleep a maximum of three people, while the other can sleep up to four people. The fully renovated three-bedroom caretaker’s residence can sleep up to 10 people. Bookings for the cabins and the residence are for a minimum two-night stay. The Kyogle Gardens Caravan Park has switched to an online booking system enabling guests to find, book and pay for their accommodation. Please follow the link here to view availability and tariffs: https://bookingsau.newbook.cloud/kyoglegardens/index.php?place_booking
Well-treed, shade-covered park. Unpowered and powered sites for both camping and vans are available. The caravan park has 17 concrete pad sites and a grassed area for tent camping. Disabled toilet facilities, pet friendly, BBQ area, amenities block with laundry.
Enjoy a day’s outing to the World Heritage Border Ranges National Park, wet a line at Toonumbar Dam or get the adrenaline flowing at the Kyogle Mountain Bike Park. Kyogle has something for everyone.
“Where the Sun Spends Winter” is how the area has been described. Just a great place to stay.
Culturally and environmentally diverse, the area centred on Kyogle is an ideal destination for a holiday. The district boasts a wide range of natural assets, including the World Heritage Listed Border Ranges National Park, Toonumbar National Park and no fewer than 12 state forests, all within easy reach of the town and villages. An abundance of well-maintained facilities, picnic spots, camping sites, lookouts and walking trails will ensure you enjoy all that Kyogle offers.
With so much to offer, it is no wonder that the Kyogle area is recognised as the gem of sub-tropical New South Wales.
Kyogle Gardens Caravan Park – Terms and Conditions
Site conditions
Site fees for powered and unpowered camping sites include the first two adults.
The maximum number of people per powered or unpowered camping site is 6, including children and infants.
Your site will be marked out, and you are required to keep your belongings within this area. You have an allocation of strictly one vehicle per site.
Under 18’s must be accompanied by a responsible adult (see Clause on Unaccompanied Minors below).
All fees and charges are in Australian dollars and are subject to change.
Bookings paid in full, and confirmed as accurate, will not incur new fees and charges prior to or during time of stay.
Cabins and Residence have linen provided for an additional fee per person per booking.
Powered and unpowered sites minimum stay: 1 night
Powered and unpowered sites maximum stay: 28 nights
Cabins and residence minimum stay: 2 Nights
Cabins and residence maximum stay: 14 Nights – If you book linen, fresh linen will be supplied after a period of five days.
Kyogle Gardens Caravan Park is committed to providing guests with a smoke-free environment. All properties are smoke-free.
Payment of site fees
Bookings will remain incomplete until payment is received in full.
Changes to bookings
Booking dates may be altered subject to availability by giving 7 days’ notice prior to your scheduled arrival date by contacting our Booking Centre on 02 66 321204.
You may change a booking to decrease the number of nights, giving 7 days’ notice; however, if you do so, you will not be entitled to a refund.
Changes that result in an increase in fees will require the payment of the difference in the initial fee paid and the new fees owing.
Bookings that result in a decrease of camping fees will be forfeited.
If changes are made to a booking and they incur a credit, those funds will be forfeited.
We do not offer a credit or a refund for any unused nights, or if you depart your site before your booked departure date.
Cancellations
You may cancel your booking by doing so at least 7 days prior to your scheduled arrival date.
Regardless of your initial method of payment, you will not be entitled to a refund, but will be issued a credit for the balance of any unused stay.
Any balance of fees will be held in credit for use within 12 months from the date of cancellation. Should you not use your credit by the end of the 12 month period, it will be forfeited to Kyogle Council.
You may cancel your booking by contacting our Booking Centre on 02 66321204.
If you do not give at least 7 days notice to cancel your booking, we are not able to offer a credit.
We do not offer a credit for any unused nights, or if you depart your site before your booked departure date.
Request to extend your stay
A request to extend your stay made immediately before or during your stay will be considered where possible.
You may request to extend your booking by contacting our Booking Centre on 02 66321204.
Personal behaviour & misconduct during your stay
Kyogle Gardens Caravan Park has a zero tolerance of abuse of other park patrons, our staff or visitors to the park. Failure to comply with Park Rules may result in eviction from the park.
Refunds
We will reject a claim for a refund based on circumstances outside of our control including:
- Unfavourable or unpleasant weather conditions before or during the camping or other activity.
- Personal decisions to change visit plans.
- Personal decisions to arrive some time after the permit start date or leave before the permit end date.
- Ill health or sickness
Early departure
Park patrons who leave the Kyogle Gardens Caravan Park early, or do not arrive on their scheduled arrival day, will not be entitled to a refund or credit.
Adverse weather is not a reason for either refund or credit.
Booking confirmation and booking numbers
When you book & pay for accommodation on our website, you will have your confirmation sent to you by email. In this email, you will receive a booking number confirming that your stay has been booked and paid for. We will use this number to confirm your stay in our Caravan park.
The confirmation entitles you to a campsite, cabin or residence for dates as printed on the confirmation. You should keep your booking number or confirmation email for the duration of your stay. It is your responsibility to keep this information safe.
During your stay, you may be asked to produce a copy of your confirmation or asked for your booking number by an authorised Kyogle Council officer.
Site selection
In the unlikely event that we are unable to provide a site or cabin on the date listed on your booking confirmation documents, you will be offered an alternative site or cabin, or alternate dates. If we are unable to make suitable arrangements for alternate accommodation or dates, you may be offered a full or part refund in recognition of the change to your booking. See the Refunds section above for full details.
Use of campfires and or cooking devices
The use of solid fuel (wood or other solid matter) is strictly prohibited.
Electric or gas heating and cooking fires are permitted but must remain under constant supervision and must not be placed within 3 meters of neighbouring sites.
Always observe fire bans. Extinguish all fires once cooking is complete.
Bonfires are not permitted.
Fireworks are not permitted.
Chainsaws are not permitted.
Dogs
Dogs must be on a leash and under control at all times.
You are responsible for your dog at all times, and you may be asked to leave the park if your dog exhibits bad behaviour or makes excessive noise.
Conditions of entry
An official receipt of payment is recognised as acceptance by all park patrons and their guests, of these regulations, and as an official permit to stay during its period of currency, unless it is made void sooner as a result of misconduct as described in the above Guidelines, or on regulatory signs.
Kyogle Council Staff are authorised to evict park patrons or their guests if they have failed to perform or observe any of the obligations listed in the Guidelines, or contravene any requirements listed on regulatory notices. Verbal notice by the Kyogle Council authorised personnel is sufficient. In the case of an eviction, fees paid will not be refunded.
Unaccompanied minors
All guests under the age of 18 must be accompanied by a responsible adult such as a parent, step-parent, guardian or other adult who has parental rights and responsibilities for the under 18 year old guest.
If a guest is found to be a person under the age of 18 who is not accompanied by a responsible adult, Kyogle Council may immediately cancel the guest’s booking and the full booking amount will be forfeited to Kyogle Gardens Caravan Park under this clause.
Service guarantee
Our quality commitment to you is to:
- Give you what you pay for
- Provide you with high-quality customer service
- Provide you with clean, easily accessible camping grounds and accommodation options
- Share your commitment to protecting the environment
- Keep you updated and provide you with options if things don’t go to plan
Smoke free properties
Kyogle Gardens Caravan Park is committed to providing its guests with a smoke-free environment. Smoking is prohibited within all park buildings and in all park communal areas including toilet blocks, laundries and barbeque areas.
Liability
By agreeing to our Terms & Conditions of stay, you acknowledge that you are responsible for any and all of your guests, and equipment that are bought into the Kyogle Gardens Caravan Park.
Responsibility
Kyogle Council will provide services with reasonable care and skill. Kyogle Council, both for itself and on behalf of their employees or agents, do not accept any responsibility for any act, omission, default or neglect of themselves, their employees or agents for injury, damage, or loss to persons or goods whatsoever or however the same may be caused and they do not warrant and are in no way responsible for the accuracy of any information given in statements made by their service providers in terms of accommodation & service arrangements.
By utilising the services provided by Kyogle Council, you agree that:
1) Kyogle Council shall not be liable for the wilful or negligent acts and/or omissions of such carriers and/or service providers.
2) Kyogle Council will not be liable for any accident, injury, delay, property damage or personal loss to you or those travelling with you in connection with any accommodation, transportation, or other travel services resulting directly or indirectly from any occurrences or conditions beyond its control, including but not limited to acts of terrorism, act of God, defects in vehicles, war, strikes, theft, delay, cancellation, civil disorder, disaster, Government regulations or changes in itinerary or schedule.
Evacuation plan
Please ensure you familiarise yourself with the evacuation plan for Kyogle Gardens Caravan Park in case of an emergency. A copy of the evacuation plan is located in the amenities blocks, cabins, residence and information centre.
In case of emergency, please remain calm and follow instructions from staff.
For after-hours emergencies, please call emergency services (FIRE, POLICE or AMBULANCE) on 000.
The number for the local police is (02) 66321444.
Disclaimer
Kyogle Council takes no responsibility for the accuracy or completeness of, or the representations made by, the content of this website. Furthermore, Kyogle Council takes no responsibility for the content of any World Wide Web site that links from this website.
This website contains information provided by third parties and suppliers. You should be aware that there may be technical inaccuracies, typographical errors, programming bugs or computer viruses in this website or its content.
Access to this website is provided on the condition that:
(i) To the full extent permitted by law, Kyogle Council will be under no liability to any person in respect of any loss or damage (including consequential loss or damage) which may be suffered or incurred or which may arise directly or indirectly from or in connection with any use of this website or of the information on or accessed through this website for whatever reason (including negligence).
(ii) Where any statute implies any term in relation to your use of this website and that statute prohibits any exclusion or modification of that term, then that term is included. However, the liability of Kyogle Council for breach of any such term will be limited to negotiating on behalf of the customer with Kyogle Council and suppliers.
Any information contained within this site about any subject matter whosoever is of a general nature only and is not intended to be complete or definitive. You should obtain professional advice before taking any action in relation to any matter referred to on this site.
